About Company

PT. Merpati Alam Semesta (MAS KARGO) is a company engaged in logistics services. Established since April 1, 2021, it now has 15 branches in major cities and more than 451 networks throughout Indonesia with 86 vehicles (Grand Max, CDE, CDD).

 

Our company has Pigeon logo and globe which have philosophical meaning. Pigeons are often trusted as birds that can be trusted to send messages on time. Globe means the universe, which reflects our area of ​​access in delivering documents and packages in Indonesia and the world.

 

We will always try to increase enthusiasm and maintain commitment to improve service quality and build satisfaction for all customers. we have a good infrastructure and network support combined with quality service and high integrity from all employees to meet customer needs. We also offer practical solutions for the business industry in developing their services in distribution and transportation.

Vision, Mission and Value

VISION

Outstanding trusted logistics and transportation company where exceeding customer satisfaction as a priority

MISION

  • Committed to providing superior cargo handling service providers
  • Business managed by professionals
  • Provide added value and benefits for all stakeholders

Value

Value :

INTEGRITY

Every person in the company must do their job with full responsibility, professionalism, honesty and full of trust

 

TEAMWORK (Teamwork)

In the company, an attitude is built to always be able to cooperate with everyone in their environment. Good cooperation within and outside the company is decisive in the success of our services

 

CARE

Everyone in the company is required to pay attention to their duties and responsibilities until customers feel cared for, helped and served according to customer needs

 

INTEGRATED SERVICE (Service Integreted)

We build the company's system as a whole, systematic, tactical, complete and integral, covering the entire system of excellent service in order to realize customer satisfaction

The key elements of our solution are :
  • Better Project Client System
  • Monitoring Strong Operation Team
  • Special Vehicles & Teams
  • SOP Mutual Improvement Program
  • Administration Improvement Program
Strategi Implementasi :
  • Regular Improvement Review with Client until Expected Goal is Achieved
Strategi Implementasi :
  • Regular Improvement Review with Client until Expected Goal is Achieved

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